Our Warranty

Broken UV or Protection Filter?

Heliopan is pleased to offer a one-time replacement warranty for any UV or Protection Filter purchased new from heliopan.com or any of our authorized US Resellers.

To replace a damaged filter, send your proof of purchase in the form of a dated bill of sale and the damaged filter to:

Heliopan Service Department
75 Virginia Road
North White Plains, NY 10603

 

Limited Warranty Coverage
Your Heliopan product has been carefully manufactured, has passed many quality assurance checks and has been thoroughly tested before shipment. If bought new in the USA it is warranted by us for 5 years from date of purchase to the original owner, against defects in materials and workmanship. The warranty does not apply to damages caused by mishandling, dropping, or leaking batteries, nor modification or servicing performed by others.

 

Warranty Repairs
Heliopan products purchased in the USA requiring service may be sent through your local authorized dealer or directly to the Heliopan Service Department